Laptop turning off when playing games. Acer nitro v15 AMD ryzen 7, RTX 4060 512 gb ssd.

Blueyeti97
Blueyeti97 Member Posts: 1 New User

Please help. I purchased a acer nitro v15 rtx 4060 last week, Whenever i play a game within 5-30 minutes the pc randomly turns off or restarts. The temps are fine they dont exceep 70 degrees, Ive asked for a exchange but that wont be till next week sometime so thought id see if there any solutions before i give it back. All drivers ect have been updated and Ive tried every solution ive seen on google/reddit, Im not trying to run any high end games only ow2, dbd & cs2. Any help would be appreciated when speaking to a technician from currys he believes steam is causing a malware issue which i think is bs.

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