when i insert card reader with micro sd card, it doesn't mount, it doesnt show on Aspire av15-51?

xxcool777

my pc Acer aspire av15-51 serial no.=NXAYCCN001************ win11

what is the problem, i have latest windows update, card reader says no media in my disk management, it works on other computer but my acer laptop cant access/mount/show my card reader. is it settings problem? driver problem? windows problem? what is it? the card reader is fine because it works in another pc? HELP?

[Edited the thread to add model name to the title]

[Edited to hide sensitive information]

StevenGen

https://community.acer.com/en/discussion/708884/when-i-insert-card-reader-with-micro-sd-card-it-doesnt-mount-it-doesnt-show-on-aspire-av15-51

Make sure that the card is inserted properly into the card reader and try to inset the card with the card reader a few times into the laptop side, as it will eventually read the card that you are inserting. Otherwise, the whole card reader mechanism is faulty, and you need to consult Acer in your country as your Aspire AV15-51 should be under warranty and this fault is covered under warranty. Good luck.

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xxcool777

tried already, but same card reader works on another pc, my warrenty has expired.