ACER 4K Google TV AR50GR2851UDFL picture quality issue persist?

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harshvardhan_2002
harshvardhan_2002 Member Posts: 1 Newbie
edited July 3 in Monitors

I have an Acer 50' Advanced I Series 4K Google TV AR50GR2851UDFL that I brought from Amazon. The problem is with the picture settings and when playing some content on tv it automatically raises the blacks on the video which turns the black into gray and sometimes the picture quality doesn't take effect on some videos. It's very annoying and maybe I thought that a firmware update might fix this issue but I can't seem to find any discussion related to this. Can't find any firmware update file for my acer tv. Please help me fix this.

[Edited the thread to add issue detail to the title]