Spin 5 Model no: SP513-51-57TP won't run unless plugged in

helpmeeeeeeee

I have a SP513-51-57TP. It runs fine when plugged in but will shut down almost immediately if I unplug and try to run on battery. I ran a battery report but did not get any useful info on the battery health, but I'm assuming since this laptop is pretty old it needs a battery replacement. Any ideas?

If I do need to replace the battery does anyone know the model number? I have looked but cannot seem to find it on Acer or Amazon. Is there a reputable vendor other have used? I see replacement guides and it seems easy enough, but I can't seem to find the right part.

[Edited the thread to add model number to the title]

helpmeeeeeeee

The battery reads as fully charged fwiw.

billsey

Your Spin 3 is right about six years old, so a battery starting to fail wouldn't be too surprising. Here's the part numbers and descriptions from Acer:

As you can see they sourced from multiple vendors, Sanyo, LG and Panasonic, all three should be essentially identical.

helpmeeeeeeee

Thanks billsey! But I have a Spin 5, not a Spin 3.

Just out of curiosity, where did you find this info?

If they are interchangeable between a Spin 5 and Spin 3, do I understand this right - any of the three batteries should work?

billsey

Sorry, I meant Spin 5, just mistyped it. That is a snippet from the service guide, which isn't publicly available. Service centers and corporate have it, and a few of us are allowed access.