Acer Chromebook 315 CB315-3H, model # N19Q3 freezes

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Printz1
Printz1 Member Posts: 1 Newbie
edited July 2 in Chromebooks

I have an Acer Chromebook 315 CB315-3H, model # N19Q3> it was a gift from my son last Christmas/ I have continuous, on-going and annoying problem with freezing screen and cursor freezing. The only way I can get off/out of the screen in to do a forced restart. Please advise how I can resolve this. Thanks.

[Edited the thread to add model number to the title and add issue detail]

Answers

  • billsey
    billsey ACE Posts: 32,486 Trailblazer
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    What apps and extensions do you have installed? In almost all cases symptoms like that can be traced to something running that's not behaving.

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