Need to reinstall windows and need the Windows key

basita
basita Member Posts: 1 Newbie
edited July 1 in Windows 11

my acer laptop came with windows 11 however i need to reinstall windows and need the key. where can i get it from?

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,390 Trailblazer

    If you bought the laptop with OEM Windows pre-installed it won't have a key, license details are stored on the motherboard and will be detected by Microsoft when you reinstall W11. If you try to upgrade from Windows 8.1 to W11 that is no longer possible after 2022. If your laptop came without OS and you installed W11 with a legit digital license your e-mail address is used not a product key, if someone else installed W11 you will have to purchase a new W11 license online.