My Acer Predetor Neo 16 is giving very low battery backup

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CoolSourabh_007
CoolSourabh_007 Member Posts: 1 New User

When i buy the laptop it was fine but now giving low battery backup and battery wear level is increasing to 12 percent should i worry about that or should go to service centre for replacement of battery because 5 months are left for the warrenty period

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  • Puraw
    Puraw ACE, Member Posts: 9,859 Trailblazer
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    The 288-cycle count would indicate that you unplug the power adapter a lot while Windows is running or if charged only once a day your laptop is 10-month-old and the 12% wear is then very good (20%/year wear is normal). I recommend keeping the power adapter plugged in 24/7 and the battery charged 100%. If you have Acer Care Center or AcerSense running turn-off the battery Calibration and 80% battery charge limiter as those interfere with Windows11 Power Plan. I recommend uninstalling these Acer programs and check afterwards in Windows Services that all accSVC and Acer AgentSVC are no longer there.