Contacting Acer support via Email. I'm trying to find a rom for the Iconia one 10 ba-30

theyikes
theyikes Member Posts: 20 Networker
edited June 28 in Tablets

Hi guys! I'm back again. I'm trying to find a rom for the Iconia one 10 ba-30 on the forums but i can't locate it. I'm trying to contact Acer but the page keeps looking for a serial number which i can't find on the label. Is there an email address i can use to get in touch with tech support

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Answers

  • theyikes
    theyikes Member Posts: 20 Networker

    Found it!!! I have it downloaded now. i suppose my next question is, is it possible to downgrade the OS from current to android 6.0?

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    Only the one OS version is supported. Next time, just open one thread instead of three…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • theyikes
    theyikes Member Posts: 20 Networker

    Hey guys! I'm back again. This time i'm having trouble with the preloader. When i connect the tablet to the pc the device manager recognises the device as a preloader but after 2 or 3 seconds it disconnects and then nothing. Am i doing something wrong? is there a way to work around this issue?