My new Acer Aspire a715-76g laptop won't charge

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Shaluppa
Shaluppa Member Posts: 3 New User
edited June 28 in Nitro Gaming

So i just purchased an Acer Aspire a715-76g like 3 days ago. Until today I didn't let its battery completely drain because I had a lot of work to do on it plus I wanted to test how my favorite game runs on it, so I kept plugging it in when i saw that the battery dropped to 10%. And it did charge.

Today however, I wanted to let it drain completely before plugging it in, so I just let it shut down once the battery depleted, then I plugged it in and only powered on the laptop again after a couple of hours when I thought it might've completely charged.

But the battery is literally at 0%. It hasn't charged at all in this time.

I have seen lots of tips online so far like updating the BIOS using the resources from the Acer website or updating the battery drivers but I am not sure what to do as I don't want to mess up this laptop that I just got.

[Edited the thread to add model name to the title]

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