SFG14-72 goes to sleep every minute for no reason

ines31
ines31 Member Posts: 1 New User

Hello

My brand new Acer Swift Go 14 IA SFG14-72-79JF goes to some kind of sleep mode (not sure it's hybernate or sleep mode) while I'm using it, for no reason, when plugged in.

I set all sleep timings to a long time, but this has no effect. I run Windows 11.

I looked in the bios if any weird option was enabled, but found nothing.

Can anybody help ?
Thanks

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,534 Trailblazer
    edited June 27

    It may just turn off the screen. If you use Acer Power Plan, change that to "Balanced" and reset the power plan to factory default in "Edit Power Plan", open Power & Battery settings and select "Best Performance mode". Turn off the Battery Saver and disable Hibernate and Fast Startup in "Change what closing the lid does" Disable screensaver and the lock screen and reboot. If you have AcerSense, Acer Care Center and battery monitoring bloatware running, disable these in Windows Services to see if that helps.