battery of new unit is only 2.5 hours is there a problem with the battery? on PHN16-71-78Y5

Eugene1_
Eugene1_ Member Posts: 1 New User
edited June 2024 in Predator Laptops

battery of new unit is only 2.5 hours is there a problem with the battery? using only netflix

Acer Predator Helios Neo 16 PHN16-71-78Y5

[Edited the thread to add model name to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 15,977 Trailblazer

    No, 2-3 hours battery life is normal if you have the screen brightness set to 100% and use Best Performance Power mode while streaming movies online. If you want better battery performance, use Best Power Efficiency power plan in Power & Battery settings and turn on the Battery Saver. Note that it is recommended leaving your adapter/charger plugged-in 24/7 and keeping the battery fully charged.

  • Olli_Nipplelover
    Olli_Nipplelover Member Posts: 2 New User

    The battery management is bloody poor of this laptops. I never ever had a such bad performance. I bought a new PHN16-72-99UA in December 2024. I couldn't switch on the new laptop - no LED, nothing. The battery was already empty. Battery life less then 2 hours with only internet, battery performane tool say it just has 75Wh for the brandnew Laptop. Due to the poor battery life I took my "old" Acer Aspire ryzen 7 to an job abroad instead of my new Predator . After 3 Month of don't using the laptop the result is again : no LED, no switch on, nothing. I gave the laptop to an experienced company. The minimum recommended voltage of an Lithium cell is 2,5 Volts (without further problems in the future). This one has 4 cells - so 10,0 Volts would be necessary. Mine has after this 3 month of not using exactly 0,013V. This is a new high performance laptop - it is just ashaming for Acer