PredatoreSense App on Acer Predator Helios Neo 16 does not work properly

Faust
Faust Member Posts: 36 Devotee WiFi Icon
edited June 26 in Predator Laptops

I believe PredatoreSense App doesn't work as it should, even if I reinstall it.

There are no lights on the backpanel (the one behind the screen) and I believe there should be some.

Also, how do I reconfigure the PredatoreSense button without reinstalling it? It just prompts about the config once and that's all. Then you can only launch the app itself and change scenarios. The problem is, the button doesn't change scenarios (which makes them useless), it only changes performance modes WITHIN the scenario which is chosen in that moment. It also doesn't make sense that the button only changes performance, but not the fan speed, which means you have to change the fan speed through changing scenarios and you can only do it manually.

Sorry, is the App really this bad and do we have an alternative which actually makes the button and lights work and also creates useful scenarios?