Acer Nitro 17 AN17-41 crashing at normal temperatures while gaming

FGeorge

Hello, i have a Acer Nitro 17 laptop model AN17-41 with Ryzen 5 7535 HS and RTX 4050 and i experience frequent crashes especially when gaming. I never noticed the temperatures on the cpu going over 85 degrees or the gpu over 60.

If i check the event log i only see event ID 41. I attached screenshots with events.

I noticed if i put fans on manual and the temperatures don't go above 50-60 °C, the system doesn't crash anymore but is not pleasant to always have the fans at high speed.

Could there be another component overheating besides the cpu and gpu?

What can i do? try to reapply cooling pads/paste?

Thanks

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[Edited the thread to add model name to the title]

StevenGen

https://community.acer.com/en/discussion/707711/acer-nitro-17-system-crashing-at-normal-temperatures-while-gaming

You need to also give us the BSOD error description so that we specifically know where the specific error is affecting your laptop. As just showing an Event ID 6008 and a Critical Kernel Power Error means nothing. As and since the error doesn’t provide information about what caused it, there are many probable causes for these errors and crashes. See these following guides to help you out, good luck and hope this solves your problem out.

1. For the Fix Event ID 6008 Unexpected Shutdown in Windows 11/10
2. How to Fix a Windows Kernel Power Error in 5 Easy Steps

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