Acer Nitro 17 AN17-41 crashing at normal temperatures while gaming

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FGeorge
FGeorge Member Posts: 2 New User
edited June 23 in Nitro Gaming

Hello, i have a Acer Nitro 17 laptop model AN17-41 with Ryzen 5 7535 HS and RTX 4050 and i experience frequent crashes especially when gaming. I never noticed the temperatures on the cpu going over 85 degrees or the gpu over 60.

If i check the event log i only see event ID 41. I attached screenshots with events.

I noticed if i put fans on manual and the temperatures don't go above 50-60 °C, the system doesn't crash anymore but is not pleasant to always have the fans at high speed.

Could there be another component overheating besides the cpu and gpu?

What can i do? try to reapply cooling pads/paste?

Thanks

[Edited the thread to add model name to the title]

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