Nitro 5 AN515-45 blinking orange LED, battery stuck at 0%, wont turn on without charger

qui

Model Number: AN515-45 Part Number: NH.QBCSP.004

Nitro 5 battery stuck at 0% and wont turn on without charger. I changed the battery with a new one (same specifications, OEM) and i was able to turn the laptop on for a bit without pluggin in, when i tried plug the charger, it says its charging (orange led lit up) but battery level does not increase.

I tried resetting the battery. removed the battery and CMOS, held the button for about 2-3 minutes. Put the battery back in, as expected cant power it on, plugged it with the charger now it turns on but the problem persist.

I tried changing the all power options to high performance. Orange LED started blinking. From what i've read in other forums, these indicates that the laptop is not getting enough power. I bought a new ac adapter (same specifications) but the problem persist.

I uninstalled the drivers for both adapter and battery and restarted. Problem persist.

Updated the BIOS to most recent and yet problem still persist.

I tried other power sockets around the house as well but nothing's changed.

Any advice on this problem?

[Edited the thread to add model number to the title]

Puraw

https://community.acer.com/en/discussion/707501/nitro-5-an515-45-blinking-orange-led-battery-stuck-at-0-wont-turn-on-without-charger

I recommend bringing the laptop to Acer Services in your country since you tried everything one can do, it could be as simple as a bad DC port, easy to replace (not expensive).