Issue with desktop with incorrect time & date, unable to login & mouse and keyboard not working

Dianee
Dianee Member Posts: 1 New User
edited June 2024 in All-In-One PCs

the computer switches on the time and date are correct, but I am unable to login, as this does not come up. The mouse and keyboard wired or not wired do not seem to work. This has Windows 7 installed

[Edited the thread to add issue detail to the title]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,552 Trailblazer

    Hi @Dianee what model do you have exactly?
    Was it working correctly for you a few days ago?
    Before the problem, did you make any modifications or installations to the computer?

    Greetings.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)