Acer Aspire 5 (A515-56)issue connecting 2 monitors.USB-C to monitor does not work.

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JD2024
JD2024 Member Posts: 1 Newbie
edited June 14 in Aspire Laptops

Hi

Having technical issue connecting 2 external monitors to this laptop. Managed to connect one via the HDMI and USB. The other connection meant to be easier option which is direct USB-C to monitor does not work. I believe as no video out of this on this laptop.

I bought an adaptor USB to HDMI hoping I could do it that way, it originally turned on but then went back to no signal and shuts down into power saving mode… tested this set up on my old external monitor and it also did not work via that connection..

I test the monitor extenders on sons laptop and worked straight away - his laptop is new this year tho.

What exactly do I need to get to make this work???

Hope someone can assist..

[Edited the thread to add issue detail]

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