External Access to Acer Connect X6E 5G Router

0815pascal

Hi everyone,

I'm trying to set up a personal web server on my home network that should be accessible from the outside world. This worked previously when I was using a Fritz! Box, but I haven't had any success with the Acer Connect X6E 5G Router. Any attempts to access or ping my server via the router's public IP address have failed.

In the router's settings, I have:

• Activated the DMZ and pointed it to my server
• Set up port forwarding to my server (port 80)
• Opened the firewall on port 80
• Enabled WAN ping

Interestingly, the option to view the router's log files seems to have disappeared, even though the manual indicates it should be available.

Log of my ping-attempts:

Pinging my public IP
pascal ~ % nmap  xxx.xxx.xxx.224

Starting Nmap 7.95 ( https://nmap.org ) at 2024-06-14 14:39 CEST

Note: Host seems down. If it is really up, but blocking our ping probes, try -Pn

Nmap done: 1 IP address (0 hosts up) scanned in 3.05 seconds

Pinging my server's local IP

pascal ~ % nmap  192.168.178.40

Starting Nmap 7.95 ( https://nmap.org ) at 2024-06-14 14:40 CEST

Nmap scan report for my-server.lan (192.168.178.40)

Host is up (0.0055s latency).

Not shown: 992 closed tcp ports (conn-refused)

PORT     STATE SERVICE


22/tcp   open  ssh

80/tcp   open  http

139/tcp  open  netbios-ssn

443/tcp  open  https

445/tcp  open  microsoft-ds

3000/tcp open  ppp

3389/tcp open  ms-wbt-server

8080/tcp open  http-proxy

Did someone of you manage to set up a similar environment? Or it would already be of great help if somebody could indicate me how to access the router's log-file

billsey

Are you trying the ping from an internal device on your network, or from an external device on a different network? Often the routers don't handle internal requests for the external address well. You could try using a VPN on a device to make it act as if it were external, then try accessing your DMZ from it…

0815pascal

Thanks for your suggestion, I was indeed trying to ping it from an internal device; your suggestion to use a VPN solved the problem and pinging subsequently worked. Thanks again!

billsey

No problem, glad it helped. :)