after replacing the battery, nothing happens on EX2540-51G9 laptop

GDR551177
GDR551177 Member Posts: 2 New User
edited June 13 in Aspire Laptops

the laptop had a blinked power orange light , its means to replace the battery, i have replaced it by a new one , in the user guide before to start the computer it has to load and unload tree times the battery. I have do this so var, and I shoud to complete the first start to press F10

all I get is two blue lights a power en start light after I start to laptop on the on/off switch noting happened , what do I wrong?

If I press Ctrl and F10 only one time the computer stats ,and them go off (onlu the blue powerlight stays on display goes off)

Please Help!!!

[Edited the thread to add issue detail to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 11,956 Trailblazer
    edited June 13
    https://community.acer.com/en/discussion/707247/after-replacing-the-battery-how-to-start-the-laptop

    What is the exact laptop model number as we need that to give you a precise answer. Not all laptops need the battery changed if the battery light is orange as it could be that your laptops power and charge main rails are faulty and need fixing by a technician.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • GDR551177
    GDR551177 Member Posts: 2 New User
    edited June 13

    The laptop model is EX2540-51G9 MFG Date 2019/01/28

    SN:NXEFHED1090***********

    SNID:***********

  • Puraw
    Puraw ACE, Member Posts: 12,843 Trailblazer
    https://community.acer.com/en/discussion/comment/1280874#Comment_1280874

    Check the 2 Ram modules some models come with a separate door, easy to access, if you have another RAM module set try that or just unseat the modules and secure back in the slots. If you have to open the back of the laptop to get to the RAM modules, disconnect the battery cable from the motherboard locate the round CMOS at the right side of the battery and remove the coin battery, with a small piece of electrical wire or opened paperclip shorten the +/- contacts (connect the two contacts) at the base (-) and at the side (+) of the CMOS module for a few seconds and put the coin battery back in with the + sign facing up. Press the power button 5-10 seconds (keeping it pressed down) to discharge any residual static charge. Reconnect the battery and try to boot.

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