My laptop wont turn on AV14-51 after charging

LA_Dave
LA_Dave Member Posts: 2 New User

I tried plugging in a C-cable from a regular charger for a phone, as i left my charger 200 miles away. I tried charging for about 8 hours and nothing happened. I git the charger with the converter and plugged it in to charge all day. I plugged the C power cord in to charge and the amber lite comes on then turns blue a few seconds later. I press the power button and everything lights up for a few seconds and the lights go off. I need this laptop while on vacation is there anything i can do outside of buying a new laptop?

Answers

  • StevenGen
    StevenGen ACE Posts: 11,956 Trailblazer
    edited June 10

    The AV14-51 USB-C left side port is for a max DC-in port 20 V; 65 W and this laptop comes oem from Acer with a barrel plug 65W t19V ype charger, so you need the same USB-C charger to charge and operate this laptop with. Your USB-C phone charger is NOT adequate enough to charge this laptop as its made for a phone and its not a USB-PD protocol type charger that is required for a laptop. You need to buy a new USB-C or a new Barrel charger from the location where you are, the below adapter chargers are the oem chargers for your laptop, so eir=ther get one of them or a USB-C adapter equivalent, Good luck and hope this helps you out

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