Why Suddenly my whole predator sense on helios 16 is bugged ? i tried every possible way to fix it .

Adi_qcer
Adi_qcer Member Posts: 8

Tinkerer

suddenly my predator sense bugged out n now i cant change modes , it says battery power even when plugged in , nothing is working , the fans the lights , the modes everything , please help me fix it , or do something guys its really bad .

:(

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,388 Trailblazer
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • sooaresallan
    sooaresallan Member Posts: 4 New User

    I have the same problem, has anyone managed to fix it?

  • sooaresallan
    sooaresallan Member Posts: 4 New User

    The whole issue is not just the lighting, but the application itself, it doesn't do any monitoring

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,388 Trailblazer

    Download it from your Acer team page and install it on top of it, without uninstalling the current one.

    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Axxo
    Axxo Member, Ally Posts: 925

    Windows may have installed a Faulty Driver in the background during an update. Try reinstalling GPU drivers from Acer regardless of any newer ones being available from Nvidia and or intel. Stick with Acers provided
    drivers at least for the first couple of years as Nvidia drivers can break things and so can Windows. Only allow Security updates in Windows and disable other updates until they have been out for at least 6 months
    at which time you can manually install them.