Swift 3 SF314-512-72NG Notebook not turned on

calikhadar
calikhadar Member Posts: 1 New User
edited June 8 in Swift and Spin Series

Hi

My laptop which is Swift 3 SF314-512-72NG Notebook is not turn on at all. I read online support, and tried to reset the battery by pressed the restet button with sim pin and it just flashing orange lights coming up in few seconds after pressed power button and goes off again just black screen. I had only 9 months. it was working normaly last time i switched on (a night before). I tested the charger and its working with other devices.

Could any body help me please whats is the problem

Answers

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    If the battery status light is flashing amber, it's trying to say the battery is low. I hope you are either using the stock charger or a USB-C charger of 65W or higher. If you are using the correct charger, and it is still flashing when the charger is plugged in, then either the charger or the battery has failed. Since you are still in the warranty period I'd open a ticket with Acer support and have them fix it for you.

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