165Hrz Issue Regarding my Acer VG242Y

Khorkhelizuka
Khorkhelizuka Member Posts: 1 Newbie
edited June 7 in Monitors

So basically I have bought the VG242Y 165hrz 24-inch monitor and I can't seem to be able to get the 165 hours from it. I have changed settings in display options and I use my HDMI cable directly from my laptop to my monitor which should work but I don't seem to feel the difference at all, can anyone help or recommend anything?

[Edited the thread to add issue detail to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,364 Trailblazer

    There are the HDMI (1.4 or 2.1) port of your laptop and the max. refresh rate the GPU card(s) supports to consider too.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,317 Trailblazer

    Hi @Khorkhelizuka That resolution depends first on the graphics card and its driver.
    Secondly, the screen itself and it seems that its screen does not support more than 144 Hz at a resolution of 1920x1080.
    Can you get 144Hz?
    Have you tried the DP port (Display Port) instead of HDMI?
    (the monitor has DP but I don't know if your computer has a DP output, if it does, try it)

    Greetings.

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