Audio not working when I use my headset

Clarke77411
Clarke77411 Member Posts: 1 New User
edited June 4 in Gadgets & Accessories

Hello! I just bought Nitro 5, then I try to use steelseries headset then all the devices including my speaker disappeared. I tried to troubleshoot it and then all the devices appear then disappeared again, troubleshoot says it’s ok but its not. Please answer what coupd be the problem..

Answers

  • StevenGen
    StevenGen ACE Posts: 12,476 Trailblazer

    Which Nitro 5 model did you buy, and which Steelseries model headset do you have?

    If you are trying to pair the Nitro laptop with the Steelseries headset and the Bluetooth driver is correctly installed, then you need to go to the right bottom side of the Taskbar > Bluetooth icon > right click > Show Bluetooth Devices > then in Settings under Bluetooth & devices > Devices > Audio > you should have Steelseries Headset > Connected, if you don't then go to Add device and pair the Steelseries Headset to the Nitro laptop as it should pair and connect, this is a very easy process. Good luck and hope this helps you out

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍