why does my laptop keep restarting in normal mode but not safe mode

Ewithey
Ewithey Member Posts: 1 New User

I have set my laptop back to factory settings but it keeps restarting. It does not do it in regular safe mode but does in normal safe mode. However, when a tech and I tried to load it up in safe mode networking it would restart also.

 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Attempt to recover the system to factory again.  Something seems to be not loading properly.

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