Getting BSOD after playing games AN515-58

annu2715 · May 2024

So heres what happens- when running game everything is fine except for some stutters. After closing the game for 10-30 seconds it gives BSOD where it says VIDEO_MEMORY_MANAGEMENT_INTERNAL. The system restarts and my GPU - rtx 3050 mobile doesn't show up anywhere. After restarting the system again GPU shows up. However when I run the game again the BSOD screen appears again and this cycle repeats again.

Specs - an515-58

i5 12500h, rtx3050(95w),16gbram

Heres the Memory dump -

SYMBOL_NAME: dxgmms2!VIDMM_CPU_HOST_APERTURE::MapRange+220

MODULE_NAME: dxgmms2

IMAGE_NAME: dxgmms2.sys

IMAGE_VERSION: 10.0.22621.3527

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 220

FAILURE_BUCKET_ID: 0x10e_2d_dxgmms2!VIDMM_CPU_HOST_APERTURE::MapRange

OS_VERSION: 10.0.22621.1

BUILDLAB_STR: ni_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {e24407bd-c019-66cd-5bed-5339a6b0e6f7}

Followup: MachineOwner

Things that I have tried - Reinstall manufacturer's drivers, Reinstall previous driver, memtest, sfcscan, DISM, uninstall windows update, disable hardware acceleration,reset windows

Is there any way to resolve this issue?

StevenGen · June 2024

Getting BSOD after playing games AN515-58

annu2715

May 31, 2024

So heres what happens- when running game everything is fine except for some stutters. After closing the game for 10-30 seconds it gives BSOD where it says VIDEO_MEMORY_MANAGEMENT_INTERNAL. The system restarts and my GPU - rtx 3050 mobile doesn't show up anywhere. After restarting the system again GPU shows up. However when I run the game again the BSOD screen appears again and this cycle repeats again.
Specs - an515-58
i5 12500h, rtx3050(95w),16gbram
Heres the Memory dump -
SYMBOL_NAME: dxgmms2!VIDMM_CPU_HOST_APERTURE::MapRange+220
MODULE_NAME: dxgmms2
IMAGE_NAME: dxgmms2.sys
IMAGE_VERSION: 10.0.22621.3527
STACK_COMMAND: .cxr; .ecxr ; kb
BUCKET_ID_FUNC_OFFSET: 220
FAILURE_BUCKET_ID: 0x10e_2d_dxgmms2!VIDMM_CPU_HOST_APERTURE::MapRange
OS_VERSION: 10.0.22621.1
BUILDLAB_STR: ni_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {e24407bd-c019-66cd-5bed-5339a6b0e6f7}
Followup: MachineOwner
Things that I have tried - Reinstall manufacturer's drivers, Reinstall previous driver, memtest, sfcscan, DISM, uninstall windows update, disable hardware acceleration,reset windows
Is there any way to resolve this issue?

Roll back the NVidia driver for the RTX3050 to an earlier driver as the NVidia drivers lately have been crashing and giving installation problems with their largest versions. I'm using the RTX3050 also in the Nitro AN515-56 laptop with an i7-11370H cpu and with 16GB 2x 8GB DDR4-3200MHz CL22 type ram. Try and rollback to a lower version drivers that worked before you started getting the BSODs and use those NVidia drivers as these drivers do not have to be updated every time that NVidia has a new version, which I discovered and it works perfectly well. Good luck and hope this helps you out.