Swift 3 not booting, it worked well until the screen got red distortion while using it and shut down

Raumfahrer007
Raumfahrer007 Member Posts: 1 Newbie
edited May 28 in Swift and Spin Series

Hey Acer-Community,

I have an Acer Swift 3 from 2019 and it's not booting anymore.

It worked perfectly fine until the screen got a red distortion while using it and then shut down.

When I try to turn it on now, the fan starts spinning for 1-2 seconds and the keyboard lights up, then the fan stops and the light turns off for 1-2 seconds. Then the process repeats itself over and over again, until I disconnect the battery.

I have already done a hard reset, changed the CMOS battery, disconnected battery, keyboard, monitor, fan and ram, with no success.

Does anyone have an idea what the problem might be?

Thank you all in advance.

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,536 Trailblazer

    Most probably a hardware problem (possibly the RAM module), try to replace the DDR4 RAM module with a spare 4GB or 8GB one. If you still cannot boot, I recommend bringing the laptop to an Acer accredited PC repair shop for checking.

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    We can't guess at potential other solutions without knowing which laptop model you have. There have been a lot of Swift 3 models and just saying 2019 doesn't even tell us if it's Intel or AMD based... Your full model number is usually on the same sticker as your serial number, it should look something like SF3xx-xxx-xxxx.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.