I have an Acer Nitro 5 AN515-55-56R2. The critical low battery warning doesn't show up

hans_geeclef0703
hans_geeclef0703 Member Posts: 4 New User
edited May 27 in Nitro Gaming

Hello. I have an Acer Nitro 5 AN515-55-56R2. I have been using it since 2021. When I press the power button, the critical low battery warning doesn't show up. I haven't opened it for like a month or so because the charger is broken. I've also tried charging it using a Type C mobile charger but the amber light isn't showing up. Is the battery dead?

[Edited the thread to add issue detail to the title]

Best Answer

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,388 Trailblazer
    edited May 28 Answer ✓
    https://community.acer.com/en/discussion/706428/i-have-an-acer-nitro-5-an515-55-56r2

    This 2020 model does not have Thunderbolt so you can't charge with a USB-C charger, if you tried that you may have damaged the USB-C port. The battery probably died as you may have let it discharge to zero with a broken power adapter. You need to buy a new 135-Watt power adapter (see picture) and a new battery.

    Adapter AN515.jpg

    https://www.newegg.com/p/3C6-001F-001X0

  • hans_geeclef0703
    hans_geeclef0703 Member Posts: 4 New User

    Another question: if the battery is dead, is it broken? @Puraw

  • Puraw
    Puraw ACE, Member Posts: 13,388 Trailblazer
    https://community.acer.com/en/discussion/comment/1277948#Comment_1277948

    Two things can cause a battery won't charge or cannot hold its charge, most commonly is dead cells and that is unrepairable the second reason is the SMART chip inside a Li-Ion battery that is bad or disabled (fire safety trigger) because the battery was depleted to zero. Smart chips can be easily replaced by a battery refurbishing shop and are then sold for <50% of a new battery value, for that reason avoid very cheap laptop batteries as most are refurbished (with incompatible Smart chips). Rules of thumb don't let a battery go far below 50% charge when playing large games as you put unnecessary stress on the power adapter that needs to fast charge the battery and power the system at the same time (overheating) while Windows Power Plan will throttle (reduced performance) to preserve battery power. Replace a battery when the full charged capacity gets below 50% as drainage will become non-linear with unexpected performance (probably your case). Some people wait 8 years before replacing a battery but with the new (OLED) screens, high capacity iGPUs and huge Gen4 SSDs, 4 years is a more realistic battery lifespan, also leave your power adapter plugged in 24/7.

  • hans_geeclef0703
    hans_geeclef0703 Member Posts: 4 New User
    https://community.acer.com/en/discussion/comment/1277956#Comment_1277956

    It can still be charged right? My mom will get me a new charger when she gets her salary.

  • Puraw
    Puraw ACE, Member Posts: 13,388 Trailblazer
    https://community.acer.com/en/discussion/comment/1277964#Comment_1277964

    Yes, it still can be charged, try the new power adapter first.

Categories