acer predator neo 16 phn16-71 gpu code 43 error

manassehdeo

i have acer predator neo 16 - phn16-71 , recently while playing 2k24 my laptop encounter blue screen and after restart mt gpu (rtx4060 ) showing code 43 error , i tried all the way but still same error , and i couldnt open nvedia control panel.

in BIOS gpu is showing but in predator scence and task manager its not showing my nvedia card.

[Edited the thread to add model name to the title]

GAMING6698

https://community.acer.com/en/discussion/706110/phn16-71-gpu-code-43-error

Did you tried to uninstall Gpu driver using ddu Uninstaller and install it again from nvidia driver site? If not then do it.

You probably are under warranty so, If that didn't fix your issue then you need to visit or semd it to service centre for this sosolution or replair. This is mostly cause by hardware failure. Do take it lighty take warranty advantage.

Contact acer customer care in your region from below link

https://www.acer.com/us-en/support/contact-acer

StevenGen

https://community.acer.com/en/discussion/706110/phn16-71-gpu-code-43-error

Code 43 error occurs when your graphics device driver has notified Windows that the device isn’t working properly. This may mean that the device has a hardware problem, or that the driver or driver software is failing. Try the below fixes to fix this error, if the below dosent fix the code 43 error then send your PHN16-71 to Acer tech support, good luck.

• Update the device driver
• Roll back the device driver
• Uninstall and reinstall the device driver
• Reset the battery
• Disable and re-enable GPU
• Roll back to a system restore point

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍