Acer XC1760 First power up and bluetooth kb and mouse not recognised

SparHawkx
SparHawkx Member Posts: 3 New User
edited May 19 in Aspire and Veriton Desktops

Hi,

I just got an Acer XC1760 that comes with a wireless keyboard and mouse but no dongle.

On first power up, the usual country question comes up but the keyboard nor the mouse are seen by the desktop.

Am iMissing something obvious?

cheers

[Edited the thread to add model name to the title]

Best Answer

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,371 Trailblazer
    Answer ✓

    Hi @SparHawkx the dongle must be inside the mouse itself, once you have it, simply connect it to the computer in a USB port, tell me.


    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,371 Trailblazer
    Answer ✓

    Hi @SparHawkx the dongle must be inside the mouse itself, once you have it, simply connect it to the computer in a USB port, tell me.


    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
  • SparHawkx
    SparHawkx Member Posts: 3 New User

    Thanks that was it. I feel a little embarrassed now but in my defense I am a unix older guy ‘-)

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,371 Trailblazer

    You don't have to feel this way, it happens to all of us, receive a cordial greeting.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)

Categories