acer Aspire xc 1785 how to delete old file in the new aspire

samantha01
samantha01 Member Posts: 1 Newbie

Hi I just purchase an acer Aspire xc 1785 and when I switch on, the desktop full of old files and how could i delete it as it cant be open.Your assistance in this matter is greatly appreciated and i can be contacted at 97392007. thank you

[Edited the thread to add model name to the title]

Answers

  • Larryodie
    Larryodie Member Posts: 1,738 Community Aficionado WiFi Icon

    Download a new installation, it will install on a USB and make bootable. Be sure that BOOT ENABLE is enabled in your bios and you have the Windows key #, it may be imbedded on the motherboard.

    You have a choice of saving your data files or reformat & start new. Just click the link and READ

    https://www.microsoft.com/software-download/windows11

  • billsey
    billsey ACE Posts: 34,584 Trailblazer

    I assume the computer was used? If so, doing a reset is likely the quickest fix, just tell it to not keep the old files.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Larryodie
    Larryodie Member Posts: 1,738 Community Aficionado WiFi Icon

    Yes if you can get to the reset (safe mode page). HOLD THE SHIFT KEY and wait, till you get to the diagnose & repair page. (SAFE MODE)

    If not you'll have to load the USB bootable as I described.

  • Larryodie
    Larryodie Member Posts: 1,738 Community Aficionado WiFi Icon

    Hold the shift key while BOOTING or if you're booted then hold shift while restarting.

    Either way, WAIT for the procedure to complete. DO NOT POWER OFF : WAIT

  • StevenGen
    StevenGen ACE Posts: 12,480 Trailblazer

    For Win-11 which should be the OS on your XC-1760, do this; go to System > Recovery > Reset this PC > Remove everything as this will reset Win-11 and erase all the files on the PC.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍