Spin 3 Won’t Turn on, Model no. N19W2, SP314-54N-30TM

April_Nk
April_Nk Member Posts: 1 New User
edited May 15 in Swift and Spin Series

My acer spin 3 series, MODEL NO: N19W2, SP314-54N-30TM won’t turn on. It was working great before I turned it off few hours ago. Now it’s not turning on. I’ve read trouble shooting solution for not turning on and did that - hold pin for 30 seconds in the tiny battery hole on the back to reset battery, plug back in your battery to laptop then hold power button for 4 seconds + Etc. Still doesn’t work. Please someone help

[Edited the thread to add model number to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,537 Trailblazer
    edited May 15

    You can try to reset the CMOS/BIOS but this involves opening the laptop, if you rather don't do that bring the laptop to Acer Services in your country: Power drain + CMOS reset: Open the back of the laptop and disconnect the battery cable from the motherboard. Locate the CMOS module (with 2 twisted wires Red and Black, see picture below) and remove the coin battery. Shorten the +/- terminals inside the CMOS capsule for 2 seconds with a bended paperclip and put the coin battery back with the + sign facing up, close the CMOS capsule. Next, press the Power Button on the keyboard for 10-15 seconds after that reconnect the battery cable to the motherboard. Close the laptop, plug-in the adapter and try to boot.

  • Axxo
    Axxo Member, Ally Posts: 860

    If your Spin 3 has the problem that you have pointed out of when you "press the power button I see a little boot up but not the Acer Logo. the buttons light up and the fan starts but it doesn’t light up or anything" then do the following in this order and see if this fixes your problem:

    Start by, draining stored power by removing the power cable and battery and then press the "Battery reset pinhole" which simulates removing and reinstalling the battery. Insert a paperclip into the hole and press for 4 seconds.
    Then and after step 1, hold the power button for 10 seconds then, connect the power and reboot the computer and see if the laptop boots and the LCD works? If not then, Connect an external monitor to the computer and switch between the internal display and the external display by pressing Fn+F5.
    If the POST or video appears on the external display only, then its probably an LCD Failure and you need to replace the LCD screen or the LCD connection cable that passes between the top cover and bottom case of the laptop could be broken and/or the plug connecting the LCD to the motherboard is not connecting, hence stopping the LCD from displaying an image.
    Also try to disconnect the power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs.
    Then start the computer. If the computer boots correctly, add the devices one by one until the failure point is discovered.