Acer Aspire 7 (A715-76G) crashes (BSOD) during use. How to solve?

aj_th
aj_th Member Posts: 1 New User

I bought Acer Aspire 7 (A715-76G) about 6 months ago. I ignored some of the crashes during it initial usage because it was very rare (All that crashes happened only after sleeping it). But currently the crashes are more often (I couldn't read what the error message said, because it started restarting immediately).

Yesterday, I had slept the pc and i restarted it when i came to use it. It crashed during restart, and when booted up i logged in and it crashed the BSOD error "PAGE_FAULT_IN_NONPAGED_AREA" was shown. After it restarted and again showed the same error and restarted. When it booted I restarted it (just to make sure), it was fine after that and haven't crashed yet.

I have updated Windows to the latest version whenever it came out.

Specs: 16GB, Intel core i5-12450H 2GHz, 512 SSD, RTX 2050. (Official page of this product was removed from Acer's website - https://store.acer.com/en-in/acer-aspire-7-gaming-12th-gen-intel-core-i5-windows-11-home-16-gb-512-gb-ssd-nvidia-geforce-rtx-2050-a715-76g-gaming-laptop-15-6-inch-charcoal-black-2-1-kg-un-qmysi-002 )

I don't know if it's a problem caused by hardware of the pc or the software installed by me. what should I do with this problem? Should I give it to a service center to fix it?

Answers