Predator PHN16-71 Not Working Properly

AggroMori
AggroMori Member Posts: 1 New User

I've had 2 updates this week and all of the sudden I can't stream. My browser keeps repeatedly going to Yahoo despite the fact I've changed it multiple times, OBS is no longer allowing me to hear sound from my ElGato, I can't change or edit the RGB on my keyboard and it's stuck on static, and Predator Sense has an update that won't finish installing and it doesn't show me progress so I can't see of it's even doing anything. If anyone has any fixes for any of my issues, please help.

Answers

  • StevenGen
    StevenGen ACE Posts: 12,618 Trailblazer

    You need to troubleshoot the Elgato capture device and OBS. Here are some steps you can follow:

    1. Check Audio Settings in the Game Capture Software:
      • Open either the Game Capture HD or 4K Capture Utility software.
      • Verify that the preview audio is un-muted. If it’s muted, click on the speaker button to un-mute it.
      • Ensure that the computer audio output is not set too low or muted.
      • If you see audio bars moving corresponding to the game, it means audio is being captured.
    2. Analog Audio Sound Level:
      • Both Game Capture HD and 4K Capture Utility software support analog audio capture from specific capture devices.
      • Make sure the Analog Audio level is not set too low in the software settings.
    3. Check the Audio Configuration of Your Console:
      • For PlayStation 4/Pro:
        • Unplug any headphones from the PlayStation 4 controller. The console won’t output sound over HDMI if headphones are connected.
        • Set the PlayStation 4 to output stereo PCM (Linear PCM) in the audio settings.
      • For PlayStation 5:
        • Follow the same steps as for PS4.
        • Unplug headphones from the PlayStation 5 controller.
      • For other consoles (Nintendo Switch, Xbox One/S/X):
        • Ensure that the console’s audio settings are correctly configured.
    4. Update OBS:
    5. Windows Audio Devices:

    Remember to test after each step to see if the issue is resolved. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍