X mark on the battery when the charger is connected

ALnaqib111

X mark appears on the battery when the charger is connected suddenly while I am playing

PHN16-71

GAMING6698

https://community.acer.com/en/discussion/705300/x-mark-on-the-battery-when-the-charger-is-connected

Similar problem solve by microsoft advisor. I paste his solution below. Try it

Firstly, please try running the troubleshooter:
Go to Start > Settings > Update & Security > Select troubleshoot tab > under "Find and fix other problems", click on Power > click on run the troubleshooter and follow on-screen directions.

Next, You can try uninstall your battery driver and scan for hardware changes:
Go to Start > Type "Device Manager" and hit enter > right click on your battery driver > select properties > select driver tab > click on uninstall device > select "Delete the driver software for this device" and click OK > In Device Manager, on the Action menu, select Scan for hardware changes > Wait for it to scan and reinstall the driver then restart your pc and check if the issue still persists.

Also, go to Start > Type "Windows Update Settings" hit enter > Click on "Check for updates" to ensure you have installed the latest windows update.

Restart your computer and check if the problem still persists.

If the issue still persists, try run the System File Checker tool to repair missing or corrupted system files:
https://support.microsoft.com/en-us/windows/usi...

You may also try the solutions provided on the thread below.
https://answers.microsoft.com/en-us/windows/for...