How do you contact warranty support for an OEM battery?

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CruiserC
CruiserC Member Posts: 2 New User

Acer has apparently made it impossible to contact them if you buy a battery and it fails under warranty. Entering the battery s/n in the phone prompts or chat doesn't work. Entering the computer s/n just shunts you to 3rd party since it's out of warranty. I have an Acer battery that I bought about 5 months ago at an authorized retailer (microcenter) and it will not take a charge at all. A different laptop battery works as normal in the same laptop.

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