acer nitro 5, windows services/update not connected to the internet when on wifi but is on hotspot

Options
SlipperGypsy
SlipperGypsy Member Posts: 1 Newbie
edited May 7 in Nitro Gaming

hey all,

I have an acer nitro 5 with windows 11.

Connected via Wi-Fi to Australian NBN through TPG.

I had some issues with windows account and update services not working last week and had to reinstall windows several times before it worked properly as windows continuously said it wasn't connected to the internet, but the task bar says it was, and internet worked fine for downloads etc.

I ended up fixing it by using my phone's hotspot which allowed the windows services to connect properly and run the updates and sign into windows account.

Upon reconnecting to home wifi, windows services stops connecting, and you can't update, sync one drive or account settings, anything windows or Microsoft related thinks it's not connected to the internet.

All drivers up to date, bios updated, Wi-Fi modem updated and works fine for other windows 11 computers in the house.

Any ideas?

Answers