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why is predator helios neo 16 not charging 100% and draining really fast like it's just seconds.

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why is Predator Helios Neo 16 not charging 100% and draining really fast like it's just seconds, now it no longer charges to 100% but 98% then drains after 5 mins from 98% to )%? How can I possibly aid this? This just happened now and when I used this earlier, nothing is wrong with it.

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