helios neo 16 CPU fan is not working

Options
Girijesh
Girijesh Member Posts: 1 New User

I noticed my GPU fan is running properly but my CPU fan is still 0 rpm and I checked it. it is really not working. How do I fix it?

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 11,767 Trailblazer
    Options

    Hi @Girijesh I assume you are viewing it in Predator Sense, is that correct?
    In these cases you must go to an authorized technical service.
    If the equipment is warranty, then directly contact the Acer office closest to your location:

    Can you please indicate the exact model of the computer and the version of Windows installed?

    Thank you.
    All the best.

    Please click "Like" if my answer was helpful or mark it as a solution if it was resolved, thanks!

    I use Google Translate for English, German, Portuguese and French.

    Pro bono collaborator, I don't work or speak in the name of Acer

    Por favor, haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si fué resuelta, gracias!

    Colaborador Pro bono, no trabajo o hablo en nombre de Acer

    MSFT MVP (2003-21) & Windows Insider

    X (Twitter)