Type C is not working.

tharik_ali
tharik_ali Member Posts: 1 Newbie

Type C port is not working at earlier I was charging through that port and connect my mobile with that through cable. But now it is not charging through that port now. How to sort it please helpme

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,537 Trailblazer

    If you mean USB-C not charging while the laptop is shutdown that is normal, if the laptop is on and there is no charge-out on the USB-C port check the USB-C cable, you’ll need a USB-C to USB-C cable or a USB-C to USB-A cable, depending on the type of USB port your phone has. If still no luck, take the laptop to Acer Services to check/replace the USB-C port (not an expensive item)