Acer CXI 2GKM - Unable to Enter Recovery Reset Mode

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Renagade
Renagade Member Posts: 4 New User

Hi there.

Recently i have picked up a Box load of Older Acer CXI 2GKM ChromeBox's.

They are locked out to a School Administrator.

I have found that i am unable to enter the Factory Recovery Mode using the Rear Pin Reset / Power Up Button.

Can anyone advise how i can reset or reload on a Fresh Chrome Image.

Otherwise they will most probably end up as E-Waste.. It would be good to be able to give them away for Re-Use.

Any Help or advice would be greatly appreciated.

Answers

  • JackE
    JackE ACE Posts: 44,726 Trailblazer
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    Ask the School Administrator.

    Jack E/NJ

  • billsey
    billsey ACE Posts: 32,603 Trailblazer
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    Any Enterprise ChromeOS system needs to be decommissioned by the network admin before changing the OS to a non-Enterprise version. Typical security to keep students from doing something really unsafe.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Renagade
    Renagade Member Posts: 4 New User
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    Hi there..

    Thanks for your reply..

    I will give the School a Call and see what sort of Help i get.

    I'm guessing that Each ChromeBox would have to be Returned and Connected to their Network and Decomissioned / Disconnected that way ?…

    If so - the Time taken to perform that activity i dont think theyd be interested in.

    I was hoping a Reflash/Reload of ChromeOs of the Internal SSD drive would do the Trick.

    Cheers:

  • JackE
    JackE ACE Posts: 44,726 Trailblazer
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    > > I'm guessing > > I was hoping > >

    Stop guessing & hoping. Ask the school's administrator. 🙂

    Jack E/NJ

  • Renagade
    Renagade Member Posts: 4 New User
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    Awesome Reply..

    I can confirm i have been in contact with the School and they were honest - their IT Specialist Operates from a Remote Location and only comes to Site on an "As Required" Basis.

    So that Pretty much Answers that Question.

    All good - I'll probably just strip out the Ram/SSD Memory and Wifi Card and Trash the Rest.

    Cheers:

  • JackE
    JackE ACE Posts: 44,726 Trailblazer
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    Perhaps the school has the IT specialist's phone number, email address or even FAX.

    Jack E/NJ

  • Renagade
    Renagade Member Posts: 4 New User
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    All Sorted.. I ended up Stripping them all out. They weren't interested in Helping out.

    Cheers: