ACER NITRO 5 - ALL MODELS BATTERY/GPU ARE BUGGED

LuisCarlosLuis
LuisCarlosLuis Member Posts: 5 New User

Hello Acer team,

I have an Acer nitro 5 (details does not matter because it happens with ALL family Acer nitro).

The laptop was ok, turned off, go sleep, next day turned on and the GPU does not appear/work.

Make everything possible seen in internet, forums, youtube, etc.

  • Really everything *

The process to reset the battery does not work at all, at least for most of the people I could speak. Even most of the support acer team, have no idea how to reset the battery or there is no software to perform it.

I saw many ways to reset the battery.

Remove this, add that, hold for X seconds or Y seconds. On the end no solution.

Ultimate solution, laptop went to Acer service. The solution of those "lacking intelligence" was change the whole motherboard entirely with a new battery! I mean that's surreal.

Basically, a new laptop using the same plastic, memory and SSD.

Checking some technician, they solve it with some changes in the motherboard.

On the end what I see is:

  • Acer laptop are really bugged; (usually happen after 2 years or earlier)
  • Acer support have no idea what is that;
  • No updates on the BIOS or software to correct this BUG has been done, so far;
  • Happen with many laptops ACER Nitro, so DO NOT BUY ACER EVER ANYMORE.
  • Buy a new battery only, will not solve the problem.
  • 3 friends have the same problem after the warranty, so no ACER anymore XD.

Answers