My brand-new laptop is terribly slow in uploading anything.

gjberger
gjberger Member Posts: 7 New User
edited April 29 in Aspire Laptops

My brand new laptop is terribly slow in uploading anything. Often it says I have no internet or the item I'm searching for does not respond. I know both are not true because everything is running fast and well on my old laptop. Please advise.

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,047 Trailblazer

    Hi George

    Tells us a bit more about your system like the full model name, RAM size and what Windows version and build you are running (type "Winver" in Windows key + R) and most important what 3rd-party programs you are using besides Windows Defender and Edge. TYpe @Puraw at the top of your reply so I will get an alert.

  • gjberger
    gjberger Member Posts: 7 New User

    @Puraw

    Model Name: Acer Notebook Computer

    Model number: N18Q13

    SKU Number: A515-45

    I have no idea what the RAM size is.

    I am using the Windows version that downloaded automatically when I ran through the installation instructions. It's some version of Windows 11.

    I am not using any third-party programs.

    This new computer is so slow that I am responding on my old computer. The brand new one will not let me.