XV272UW2 accidentally uninstalled the speaker drivers for my monitor and now Speakers not working

xbrb
xbrb Member Posts: 6 New User
edited May 7 in Monitors

Hello,

I recently accidentally uninstalled the speaker driver for my XV272UW2 Acer monitor, and now I am unable to use them even after reinstalling the monitor drivers and resetting my monitor to factory settings. The device does not show up in my audio settings and also in my device manager.

image.png

This is all I get when installing the monitor drivers.

image.png

As you can see, I cannot select my monitor speaker.

Please let me know how I can fix this issue. Thanks!

[Edited the thread to add issue detail]

Answers

  • Axxo
    Axxo Member, Ally Posts: 830

    Go to Windows settings, select System, then click the sound option. And choose the output device from the monitor, then adjust the volume. When you cannot find your monitor on the output device list, unplug and replug the cable. If the monitor's speakers are not working, it's usually due to incorrectly configured settings or cables. There are a few things you can do to solve this issue, like checking your connections, adjusting the volume, performing a sound test, or playing sound using a device other than your monitor.

  • xbrb
    xbrb Member Posts: 6 New User

    Unplugging the monitor cables doesn't do anything. I already said your suggestions don't work.

  • GAMING6698
    GAMING6698 ACE Posts: 7,774 Pathfinder
    edited April 29
    https://community.acer.com/en/discussion/comment/1272832#Comment_1272832

    -Run windows update

    -Reinstall Gpu driver using ddu Uninstaller while monitor is connected during whole process. Check step no. 8
    Windows 10/11 optimization guide for gaming — Acer Community

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • billsey
    billsey ACE Posts: 34,215 Trailblazer

    Many of the XV272UW2 model do not have speakers installed. Are you sure you got one with speakers instead of one without? The ones without are a few dollars cheaper to buy…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • xbrb
    xbrb Member Posts: 6 New User

    Yes, I did buy the one with speakers. It worked until I accidentally uninstalled the speaker drivers.

  • xbrb
    xbrb Member Posts: 6 New User

    Ignore the correct answer please. I misclicked

  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon

    If your monitor has speakers and they worked before, then you have to re-install your GRAPHICS card driver.

    Your monitor gets audio from the hdmi cable. Your hdmi audio comes from your graphics card driver.

  • xbrb
    xbrb Member Posts: 6 New User

    How can I do that?

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