Regarding Dead Pixel Issue With New Predator Laptop 2024 Model

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psssvst
psssvst Member Posts: 1 Newbie

Respected sir, 

I have ordered new laptop from acer e-store, and received faulty one. Then acer gave me replacement for it.


But as I have unboxed the replacement laptop, I have also recorder the video just for safety, I don't wanted to say but I have to say that it again has 𝙎𝙏𝙐𝘾𝙆 𝙋𝙄𝙓𝙀𝙇 𝙄𝙎𝙎𝙐𝙀 on screen. I am uploading videos and photos of that in both pixel test website and from bios. In bios, due to black screen it wasn't visible. So it's visible on mouse. It is not clearly visible on few colors like black but very darkly visible on white and other bright colors. It's stuck in dark pink color. I am not sure what to do now. Because, I would request replacement if it was first time, but it's second time. I hope you understand my concern and do some favour. I can return the laptop in original condition for refund if you would agree.
I will be waiting for your response. 
Thanks and Regards. 
Attachment are below in drive folder. Pls refer them. 

https://drive.google.com/drive/folders/1f37OXVompltIZcNCJlgHwf7FYCuwbG7F


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