shipping my monitor back for warranty. stand for the monitor fits in the box

ChHeintzel

hello,

I have the original packaging for my monitor. However, i cannot remember how the stand for the monitor fits in the box. Is it necessary to ship the stand, or just the monitor itself? Must i include cords, etc or will the technician have those?

thank you

[Edited the thread to add issue detail]

billsey

I haven't had to ship a monitor back to Acer myself, but with other vendors if you include anything that isn't physically fixed to the device they often don't come back with it. Contact Acer support and ask them if it's OK to ship it without the stand.