PH315-55 Laptop Screen Flickering / Flashing

Ozibaba
Ozibaba Member Posts: 2 New User

Hello lovely people,

I've started experiencing screen flickering on my laptop recently. Surprisingly, it doesn't affect the monitor connected to it. I've attached photo related to the issue. Any help would be greatly appreciated.

Thanks in advance.

Best Answer

  • Selenophile14
    Selenophile14 Member, Ally Posts: 16
    Answer ✓

    Hello!!

    @Ozibaba

    We need to determine whether it is a hardware or software issue.. Turn off the computer. Tap f2 ( for laptop ) or del ( for desktop ) while turning on the computer. It will go to bios. Please stay on the bios screen for 30 mins. If the display is looking good on bios then it is a software issue. If the display is not looking good on the bios screen then it is a hardware issue.

    If it is a software issue try the following the steps..

    Try windows x
    go to device manager
    expand display adapter
    right click on display driver - uninstall
    Restart the computer

    It should work fine..

    If it is still not working
    Uninstall the display adapter from device manager
    Don’t restart the computer.
    Go to support.acer.com
    chose your country
    type snid or chose your model
    go to drivers
    Install the display driver

    It should work fine..

    Regards,

    Selenophile14

Answers

  • Selenophile14
    Selenophile14 Member, Ally Posts: 16
    Answer ✓

    Hello!!

    @Ozibaba

    We need to determine whether it is a hardware or software issue.. Turn off the computer. Tap f2 ( for laptop ) or del ( for desktop ) while turning on the computer. It will go to bios. Please stay on the bios screen for 30 mins. If the display is looking good on bios then it is a software issue. If the display is not looking good on the bios screen then it is a hardware issue.

    If it is a software issue try the following the steps..

    Try windows x
    go to device manager
    expand display adapter
    right click on display driver - uninstall
    Restart the computer

    It should work fine..

    If it is still not working
    Uninstall the display adapter from device manager
    Don’t restart the computer.
    Go to support.acer.com
    chose your country
    type snid or chose your model
    go to drivers
    Install the display driver

    It should work fine..

    Regards,

    Selenophile14

  • Ozibaba
    Ozibaba Member Posts: 2 New User

    Hello again,

    Thank you for your suggestions. I have some updates and further complications:

    My laptop monitor is now not detected at all, and the screen remains completely black. I have connected an external monitor via HDMI, which displays correctly, allowing me to see and use my laptop through the external monitor.

    Given that I can no longer detect or use the laptop's built-in screen, I was unable to follow the software troubleshooting steps you provided. Here are my questions:

    • What additional steps can I take to diagnose and fix the issue given that the internal monitor is not detected?
    • Could this indicate a more serious hardware problem, and if so, what are the recommended actions?

    Any help would be greatly appreciated.

    Thanks a million,