Acer All in One, came without a dongle so I cant use my mouse or keyboard.

denspark

Came without a dongle so I cant use my mouse or keyboard. Tried one from a different pc but it doesn't work. Where can I get one?

Puraw

https://community.acer.com/en/discussion/704246/acer-all-in-one-came-without-a-dongle-so-i-cant-use-my-mouse-or-keyboard

Have you double checked? Sometimes the dongle is stored inside a very small partition (due to its size) either inside the back side of the mouse or the keyboard. Bluetooth may detect the KB and mouse without a USB transmitter, or the nano transmitter is built-in, try BT detect.

Puraw

https://community.acer.com/en/discussion/704246/acer-all-in-one-came-without-a-dongle-so-i-cant-use-my-mouse-or-keyboard

Have you double checked? Sometimes the dongle is stored inside a very small partition (due to its size) either inside the back side of the mouse or the keyboard. Bluetooth may detect the KB and mouse without a USB transmitter, or the nano transmitter is built-in, try BT detect.

denspark

Thank you, it was indeed inside the mouse. Everything is working now. I've double checked all the instructions that came with the pc and Acer have made no mention at all of whether a Dongle was indeed required or where it was.. I'm not very pc savvy and a lot of folk buying a pc are like me. Surely they could give better instructions in what was a pretty expensive all in one.

Thanks again for your assistance. Really appreciated.