Iconia B1-790 Tablet - Can't sign in due to some unknown error. Please try again later.

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kitki
kitki Member Posts: 8 New User

I've reset and erased all the data by pressing the power button and volume button. Now, I've tried to log in with my Gmail account, but I couldn't. I've also tried logging in with other Gmail accounts, but I keep getting errors. Hopefully, someone can assist and reach out to me as soon as possible. Each time I try to login, I get an error message saying, "Can't sign in due to some unknown error. Please try again later." I've attempted to log in multiple times and even restarted the tablet, but the problem persists. I also created a new email address and tried to log in with it, but encountered the same error.

Urgent help will be really appreciated.

Thanks

Answers

  • billsey
    billsey ACE Posts: 32,329 Trailblazer
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    Is it connecting to your WiFi correctly before the login?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • kitki
    kitki Member Posts: 8 New User
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    So sorry for the late reply as I raised my hand becasue I am not getting any positive response.

    However, Thank you so much and Yes I am connecting my Wifi as it shows full signal on the screen.

  • billsey
    billsey ACE Posts: 32,329 Trailblazer
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    If you are connected to the WiFi, it should be using Google's login servers, the same as if you were logging into google.com.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • kitki
    kitki Member Posts: 8 New User
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    Yes I have tried 3 different account and those gmail accounts are active in my other devices but same problem I am getting whenever I tried to login. Unknow server error kind of. :-(

  • billsey
    billsey ACE Posts: 32,329 Trailblazer
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    Are you sure it has a WiFi connection? Maybe disconnect, sign in, then reconnect?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Lili_BtsArmy
    Lili_BtsArmy Member Posts: 2 New User
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    I have the same issue

  • Axxo
    Axxo Member, Ally Posts: 320
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    Try this troubleshooting steps:-

    https://www.youtube.com/watch?v=Ov-RWZoNhzk