Experiencing some intermittent black screen issues with my Acer Monitor (purchased in November 2023, so just over 5 months ago). Based on customer reviews I isolated the issue to the monitor itself (not my PC or other monitors). Chatted with customer service and they determined I qualified for warranty repair and I was told I'd receive an email with instructions on how to package and ship it [Content Removed].
Received the email - but no shipping label or anything? Drop off isn't an option - the repair center I was assigned to is clear across the country from where I live nearly 2000 miles away. If I have to pay for shipping myself then the cost really isn't worth it - especially if shipping were to run $30+. The monitor itself was $100 when I bought it, so the math really speaks for itself. I am a lifelong Acer customer and do own other Acer products besides this one (desktop PC, laptops, monitor), but based on this experience really might have to rethink that now.
[Edited the thread to add model number to the title]
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